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WWW DROPBOX INSTALL
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What is the best practice for setting up folders and sharing within a department/lab?Ī. Create a group for your lab or department. If this account is used for work purposes, change the email address in Dropbox to an individual’s email address by following the instructions below. No, you will not be able to log in if a shared or service account is merged to Dropbox Business. Can a current Dropbox account using a Departmental mailbox or Service Account be merged to Dropbox Business?Ī. Until that solution is in place, anyone with an email address ending with can join Dropbox Business by contacting the IS Service Desk. Dropbox is working on a solution expected for early 2017. Email addresses with the extension are not exclusive to Mass General Brigham and Dropbox cannot include in our current process, automated process. Why are email addresses ending in handled differently than ?Ī.

A Mass General Brigham network connection or VPN is not required to use Dropbox. Can I access Dropbox Business on and off the Mass General Brigham computer network?Ī. Contact your Information Security Officer for help determining the appropriate solution for your data requirements. Please see the Quick Reference Guide and EISS 8c.1: IT Asset Management Standards for Data Classification. Dropbox is approved for Institutional and Confidential data, including Protected Health Information (PHI), at Mass General Brigham, but may not meet all regulations governing data protected under specific contracts and federal regulations such as FISMA. What type of information can be stored in Mass General Brigham's Dropbox?Ī. Mass General Brigham IS is actively working to make it available.

WWW DROPBOX INSTALL

IOS: Once enrolled in MobileIron, you will be prompted to install the Dropbox EMM app.Īndroid: The Dropbox Business app is not yet available. Enrollment in MobileIron is required to obtain access. How do I access Dropbox Business on my mobile device? If you are merging an existing account into Dropbox, current collaborations and shared folders stay the same. Learn more at. Yes, the collaboration and sharing features of Dropbox are the same in Dropbox Business. Once added to the Dropbox Business account at Dropbox, will I still be able to collaborate and share files with users that are not part of Mass General Brigham?Ī. If you submit a request via the web, you can expect to receive the Dropbox email within two hours of the request fulfillment/ticket closure. You can expect to receive this email within two hours of speaking with the IS Service Desk technician.

You will receive an automated email from Dropbox once the account is created. I submitted a request for a new Dropbox account, now what?Ī. Contact the IS Service Desk for assistance.Visit FAQ: Dropbox Business at Mass General Brigham for troubleshooting information.

Visit INFO: Existing Dropbox Account Migration to Dropbox Business at Mass General Brigham.Visit the Dropbox Business User Guide for installation how-to’s and best practices.Please contact the IS Service Desk for all new Dropbox Business account requests and support.

WWW DROPBOX PASSWORD

Enter your new email address and current Dropbox password.

If your Dropbox account uses a different email address, change it to your primary email address.

Scroll down, your primary email address is contained in the External Email Address field.

What is my primary institutional email address?

If you have a personal Dropbox account that you wish to convert to Dropbox Business, verify that your current personal Dropbox account uses your primary institutional email address.

or ), please change the email address on the Dropbox account to something personal (e.g.

If you have a personal Dropbox account that does not contain Mass General Brigham information but uses an institutional email address (e.g.

If you have a personal Dropbox account that contains Mass General Brigham information, you must move the data to a Dropbox Business account with Mass General Brigham.

Dropbox Business allows you to sync, share, and manage your files online.

Access, Account and Password Managementĭropbox Business provides 1 Tb of storage per user, fully encrypted data and is compliant with Mass General Brigham's policies and procedures.